23 April 2012

A choice dilemma in pensions

For a libertarian the concept of choice is fundamental. It means providing individuals with maximum opportunity to make their own decisions and pursue their personal dreams.

But does this freedom always produce the best outcome, both for the individual and for society more widely? And if not, does that matter less than the ideological integrity of choice at the outset?  

The concept of choice is central to many discussions in the pensions industry at the moment. It was the subject of debate at the recent pension conference organised by our client, TheCityUK.

There is an argument that too much choice worries and confuses people – and results in no choice being made at all. This is supported by recent research from NEST that found almost 6 out of 10 people find pensions so complicated that they can’t understand the best options available, while around 1 in 3 are put off thinking about saving for retirement because they find pensions confusing.

One bold option being pursued is to offer savers no choice whatsoever. This proposition was put forward at the conference by ex-Pensions Minister Nigel Waterson. Although it was delicately pointed out to Mr Waterson by another ex-politician chairing the event, James Purnell, that he had attacked the then government for not offering enough choice in the new auto-enrolment pensions scheme!

Putting that gentle political ribbing to one side, in this type of scheme all savings are invested in one single fund. Diversification may appear to be a problem but as long as the fund itself is well diversified that can be overcome.

In communications terms this allows for a simpler message to consumers. Don’t worry about choosing funds or choosing providers. When thinking about retirement saving start early, save more and carry on. This kind of simplicity is the key to good communications with consumers.

Of course, this message relies on consumer trust in the pensions system, which is a whole other debate.  

Tony Cox
Consultant

1 comment:

Tim Skelton-Smith said...

'Save more and carry on' is a strong and simple message for savers. It's also right that they shouldn't fret over funds or providers. However, given that 95% of the variability of returns comes from asset allocation, that could well be an area which they want to retain control/choice.