The video, which lambasts the owners of “expensive cars” who “think they are above the law” has gone viral. It garnered a respectable 400,000 views in the first twenty-four hours and has been picked up by both the Guardian and the New York Times. Bloggers have called on mayors the world over to follow suit in taking a harder line when dealing with nuisance parkers. According to his deputy; the Mayor of New York, Michael Bloomberg, is “firing up the tank”. Boris Johnson, never one to pass up a chance to drum up some publicity, must surely be on the phone to Liam Fox demanding the Royal Armoured Corps police his cycle super-highways.
The stunt is obviously not supposed to be taken entirely seriously, and a spokeswoman for Zuokas clarified that the car destroyed was bought specially for the video. For bored journalists on a hot August day, it provided some easy copy and light relief. But, says PR Moment, it was also an effective piece of messaging. I think it highlights the importance of communications in urban transport policy, and particularly cycling (no, really).
When people talk about promoting cycling in cities they usually focus on infrastructure projects, such as cycle lanes or hire schemes. These things are important: between 2006 and 2009 New York City built 200 miles of cycle lanes and cycling increased by 45%. But over the same period, San Francisco built no new cycle lanes at all, and saw a 53% increase in cycle commuting. This isn’t really that surprising: things like bike lanes promote cycling by making it safer and easier. But the most important determinant for bike safety isn’t infrastructure, it’s other cyclists. Research from Australia, Denmark and the Netherlands has shown that the more people cycle regularly in a city, the less likely an individual cyclist is to be involved in an accident.
This is good news for cyclists – city cycling has been increasing in popularity all over the world. It’s also good news for municipalities that want to promote both cycling and reduce accidents. Building cycle-friendly infrastructure is expensive, and cities are increasingly cash-strapped.
In fact, a good communications strategy can be just as effective at getting more people to cycle, and by extension to do it more safely. Humans like to conform: as Thaler & Sunstein discuss in Nudge, one of the best ways to get someone to do something is to persuade them that everyone else is doing it. And people favour the status-quo. Just by making cycling more visible TFL could make cycling more popular and safer. It’s counterintuitive, but telling people about cycle lanes might well be more effective than building more of them. Moreover, they should be positioning cycling as mainstream, fun and useful: they need to make cycling the obvious choice for city journeys. Events like Sky Ride are a fantastic start, but they could be doing much more.
So although Zuokas’s methods may be unorthodox, running over a car with a tank to promote cycling is in fact a sensible use of public money. It’s hard to imagine the same thing happening here, but the video shows that a viral campaign that harnesses social media can be both powerful and cost-effective, particularly if fronted by a charismatic cycling mayor. If only we had one of those…
Tom Lyttelton, Intern (thomas@linstockcommunications.com)
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